Refund Policy

At Xtreme PCs LLC, we are committed to delivering high-quality service and ensuring customer satisfaction. Please review our refund policy below:

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Service-Based Work

Because our work involves custom services such as PC builds, diagnostics, repairs, and upgrades, all payments are final once the service is completed.

• No refunds will be issued for services that have been delivered and approved by the client.

• We offer a 7-day service guarantee: if you experience an issue directly related to the work we performed, we’ll correct it at no additional cost within 7 days of service.

Deposits

• Any deposits paid in advance for custom builds or parts are non-refundable unless the job is canceled before any parts are ordered or labor begins.

• If parts have already been ordered, the customer may still be responsible for the cost of those parts.

Parts & Hardware

• Refunds on parts or hardware purchased through Xtreme PCs LLC are only offered if the item is defective and returnable under the manufacturer’s warranty.

• We are not responsible for the performance or compatibility of parts provided by the customer.

Missed Appointments & Trip Charges

• The standard trip charge is non-refundable, even if the service is canceled or declined at the time of arrival.

Questions?

If you have any questions or concerns regarding this policy, please contact us:

📧 joshua@xtremepcs.net
📞 561-389-8016