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Privacy Policy

A legal disclaimer

Xtreme PCs LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

 

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Service details or notes you give us (e.g., issues with your PC)

  • Address (if requesting on-site service)

Booking & Contact Forms
If you schedule an appointment through our website or a booking tool (e.g., Calendly, TidyCal, Setmore), the information you enter is shared with us to manage your service.

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2. Payment Information

We currently accept cash and check for services.
We do not collect or store credit card numbers on our site. If we add digital or card payments in the future, this policy will be updated to explain how that data is processed and protected.

 

3. Device & Usage Data (Website)

Our website may automatically collect basic technical data such as:

  • Browser type

  • Device type

  • Pages visited

  • Approximate location (city/region level)

This helps us improve the site and understand how visitors use it.

 

4. How We Use Your Information

We use your information to:

  • Schedule and deliver services

  • Communicate appointment details, confirmations, or updates

  • Respond to questions or support requests

  • Improve our website and customer experience

  • Maintain business records for tax and legal compliance

We do not sell your personal information.

 

5. Sharing Your Information

We only share your information when necessary to run the business, including:

  • Booking providers (e.g., Calendly or other scheduling tools)

  • Website/hosting providers (e.g., Wix, Namecheap, etc.)

  • Professional advisors (accountant, legal) as required

  • When required by law, regulation, court order, or to protect our rights

We do not sell, rent, or trade your personal data.

 

6. Data Retention

We keep customer records (invoices, service history, contact info) for business, warranty, and tax purposes.
If you would like us to delete your contact information and service notes (where legally allowed), contact us at the email below.

 

7. Your Choices & Rights

You may request that we:

  • Update your contact info

  • Delete non-required records (where allowed)

  • Confirm what information we have on file about you

To make a request, email joshua@xtremepcs.net.

 

8. Data Security

We take reasonable steps to protect customer information, including limited access to records and secure storage where possible. No system is 100% secure, so please avoid sending highly sensitive data by email.

 

9. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.

 

10. External Links

Our website may contain links to third-party services (e.g., booking tools, hardware vendors, social media). We are not responsible for the privacy practices of other sites. Please review their policies.

 

11. Changes to This Privacy Policy

We may update this policy from time to time. The “Effective Date” above reflects the latest version. Changes take effect when posted on this page.

 

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

📧 joshua@xtremepcs.net
📞 772-380-3100

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